Toilet replacement for your home
Some toilets just reach the end of the road. Cracked porcelain, a cistern that needs fixing every few months, or an old single-flush unit that uses far more water than it should. Working from Matraville, we replace toilets for homeowners all over the southern Eastern Suburbs. We help you pick a suitable suite, quote a fixed price up front with your options laid out, then remove the old toilet and fit the new one neatly.
Signs it's time for a new toilet
Cracks in the pan or cistern
Hairline cracks in porcelain only grow. A cracked pan can leak waste water onto the floor, and a cracked cistern can give way without much warning. Neither can be reliably patched.
Repairs keep piling up
If you've had the inlet valve, outlet washer and buttons replaced and something else is now failing, the money may be better spent on a new suite.
Parts are no longer made
Older cisterns and early dual-flush models often use mechanisms that have been discontinued. When a part can't be sourced, replacement is the practical fix.
High water use or poor flushing
Old single-flush toilets send a lot of water down the drain with every use. Others flush weakly and need a second go, which wastes even more.
Repair or replace?
We never push a new toilet if a repair will do the job. Running cisterns, worn seals and dripping hoses are usually fixed with a part or two, and if that's the case we'll tell you. Our leaking toilet repairs page covers those common faults.
Replacement makes more sense when the porcelain is damaged, when the toilet is very old and parts are scarce, or when the same problems keep coming back. We'll inspect the toilet, the water connection and the waste outlet, then give you both options with a fixed price for each where it applies. You choose what suits your home.
Choosing a new toilet suite
There are a few main styles, and the right one depends mostly on how your existing toilet connects to the floor and wall:
- Close-coupled: the cistern sits directly on the back of the pan. It's the most common style in Australian homes and usually the simplest swap.
- Back-to-wall: the pan sits flush against the wall with the pipework hidden, giving a tidier look that's easy to clean around.
- Wall-faced: a fully enclosed pan that sits hard against the wall, often paired with a cistern mounted on or inside the wall. Whether it suits depends on where your waste comes out, through the floor or into the wall.
Practically every new toilet on the market is dual flush, with a full flush and a reduced flush, and each carries a water efficiency star rating label so you can compare them. We'll measure the set-out, which is the distance from the wall to the centre of the waste, so the suite you choose actually fits. Getting that measurement right avoids awkward gaps behind the cistern or a pan that won't line up with the outlet.
What happens on the day
We turn off the water, empty the cistern and pan, disconnect the old toilet and lift it out. The waste outlet is cleaned and checked, and if the pan collar or water stop tap is worn we'll recommend replacing it at the same time. The new suite is positioned, connected with a fresh pan connector and braided hose, fixed securely and tested over several flushes for leaks.
Then we tidy up and take the old toilet away with us, so you're not left with a heavy porcelain pan sitting in the yard. Most swaps are completed in a single visit.
Replacing toilets in southern Eastern Suburbs homes
Older houses around Matraville, Maroubra, Malabar and Botany sometimes have toilets set in mortar, unusual set-out measurements or old cast iron and clay connections underneath. Lifting those pans can reveal a perished collar or a cracked outlet that needs attention before the new toilet goes on, and we'll show you if we find one. Townhouses and units in Pagewood and Eastgardens are more likely to have back-to-wall or concealed-cistern setups, which need the right replacement parts to suit.
Why locals call us
- Free on-site quotes, with your options explained
- A fixed price agreed before any work starts
- Lifetime labour warranty on our workmanship
- Over 100 five-star Google reviews
- Licensed plumbers and gasfitters (Lic. 398171C)
Common questions
How long does it take to replace a toilet?
A straightforward swap is usually done within a single visit. Older installations set in mortar or with worn connections can take a little longer, and we'll let you know beforehand if that's likely.
Can you supply the toilet, or do I need to buy one?
Either works. We can supply a suite that suits your bathroom, or fit one you've already chosen, as long as it matches the set-out and connection type. Check with us before buying so we can confirm it will fit.
Do you take the old toilet away?
Yes. Removal of the old pan and cistern is part of the job, and we leave the area clean.
What is the set-out and why does it matter?
It's the measurement from the finished wall to the centre of the waste pipe. Each toilet suits a range of set-outs, so measuring yours first makes sure the new one sits properly against the wall and lines up with the drain.
Is a back-to-wall toilet harder to install?
It takes a bit more care, because the connections are hidden behind the pan and must be right the first time. It's still a standard job for a licensed plumber.
Will a new toilet save water?
If you're replacing an old single-flush model, almost certainly. Modern dual-flush toilets use much less water per flush, and the star rating label lets you compare models.
Do I need to replace the floor tiles too?
Not usually. A new pan with a similar footprint covers the same area. Occasionally an older toilet leaves a mark or gap around its base, and we'll point that out when we quote so there are no surprises.
Explore our taps and toilets service, get help with a leaking toilet or a blocked toilet, or book leak detection for a mystery damp patch. We replace toilets in Maroubra, Malabar, Kensington and Botany.
Want to know more first? Read our free guide to running toilets and dripping taps.