Jemena gave me a non-compliance notice because my gas meter is too low
When the gas network checks or replaces a meter, they look at whether it's installed in a safe, accessible position. A meter sitting too close to the ground, buried by garden beds or paving, or in a spot that floods, can be flagged as non-compliant. The fix is usually to raise the meter and its pipework to the right height. Here's why it matters and how we sort it out.
Why meter height matters
Water and corrosion
A meter close to the ground sits in water, soil and leaf litter, which corrodes the meter, regulator and fittings.
Access
Meter readers and technicians need to reach, read and replace the meter safely.
Damage
Low meters are easily hit by mowers, wheelbarrows and cars.
Ground levels changed
Often the meter was fine when installed, but new paving, a raised garden bed or a built-up path has buried it since.
How we fix it
- We look at the notice and the meter position, and plan the new height and location to meet the network's requirements.
- We arrange the disconnection and reconnection with the network, as they handle their side of the meter.
- We raise the meter set and pipework, fit new fittings where the old ones have corroded, and pressure test everything.
- We relight your appliances and provide the compliance paperwork.
You get a fixed price before any work starts.
Don't ignore the notice
A non-compliance notice usually comes with a timeframe to fix the problem. Leaving it can lead to further notices or the supply being affected. Getting it sorted early also means you're not waiting on a busy period.
In southern Eastern Suburbs homes
We often see buried or low gas meters in older homes in Matraville, Maroubra and Pagewood, where gardens and paving have been built up over the years around a meter set that was installed decades ago.
Why locals call us
- Local to Matraville and the southern Eastern Suburbs
- Free on-site quotes, with a fixed price before any work starts
- Lifetime labour warranty on our workmanship
- 100+ five-star Google reviews
- Licensed plumbers and gasfitters (Lic. 398171C)
Common questions
Why is my gas meter non-compliant?
Commonly because it's too low, buried, hard to access or in a spot that holds water, which can damage the meter and fittings.
Who fixes a non-compliant gas meter?
A licensed gasfitter raises or relocates the meter set and pipework, and the network handles the disconnection and reconnection.
Will I be without gas while the meter is raised?
Only for a short time while the work is done and tested.
Can the meter be moved somewhere else?
Often, yes, within the network's rules. We'll look at the options when we quote.
Related help: gas fitting, corroded gas pipes, gas shut-off guide and gas compliance certificates. Local pages: gas fitting Maroubra, Matraville, Pagewood and Botany.